The Los Suite

When is Check-in/Check-out?
Check-in is from 15:00 at the reception, Storgata 5. It may be possible to check-in at 14:00, just check with the reception before arrival. In summer, especially in July, check-in is usually at 16.00 - that's because it takes quite a long time to wash a suite, and our cleaning staff must have enough time if there are many new arrivals.
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Check-out is 11:00 in July, and 12:00 the rest of the year. It is often possible to get a late check-out - again just check with us if it is possible.
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We come very late, is it possible to check in?
It is always possible to check in! We do not have a 24-hour front desk but there is always one of us nearby, if you arrive after the reception is closed simply arrange check-in before arrival or call when you take off the E18 towards Risør.

It is not allowed to bring a dog or other animals to the hotel, unless it is a guide dog and then only by appointment. Sorry!
We know that it is not popular among you with four-legged friends, but we have some sensitive antiques, furniture and fabrics in the suites, and have unfortunately experienced too many times that things are destroyed by pets or that it has been troublesome for other guests with barking, etc.

Does the hotel have its own parking?
We have a limited number of parking spaces that can be rented for NOK 150 per day and must be booked in advance. In case we do not have capacity, there is a large public parking lot 500 meters away in Tjenna.

Do you have a charging station for electric cars?
We have 7 charging stations in the city center, only for hotel guests.

When is breakfast served?
Breakfast is served from 7am - 10am Monday to Friday, from 8 - 11 on Saturday and from 08:30 - 12 on Sunday.

Can you have breakfast delivered to your room?
We offer a great breakfast basket, delivered to the door at a time of your choosing. It must be ordered no later than the night before.

Do you have dinner service?
We do not have a restaurant with "a la carte" menu, but it is possible to order dinner to a private party in your suite, with a chef and servers and a menu tailored to your wishes.

Otherwise, you can order a fabulous seafood platter delivered to your room, for NOK 750, or a charcuterie platter costs NOK 595.

If a party or similar event is planned in one of the suites, it must be arranged with us before arrival for the sake of other guests and neighbors.

Feel free to contact us to plan your event.

Do you have cots?
Yes, just let us know before arrival that you need a cot, or a high chair.

Do you have a disabled room / accessible room?
We have a suite, the Colin Archer Suite , which is partially wheelchair accessible. Here there is a ramp to the front door and to the terrace, wide entrance to the bathroom, disabled toilet and high bed.

Do you have allergy-friendly rooms and options for those with food allergies?
We have three allergy-friendly rooms, we ask guests who have allergies to contact us before arrival to ensure that they get a suite that is adapted to their allergies.
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We really appreciate being informed about food allergies / intolerances - we have gluten-free bread and lactose-free milk available, but if you have strong allergies to eggs, nuts, shellfish, for example, the hotel must be informed.
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We can also offer vegetarian and vegan options upon request.

Do you have a spa or wellness area?
We do not have a spa facility but we have a treatment room where we offer massage treatment and wraps, you can also order massage treatment in your own suite. The suites “Gjestehuset” and “Konsulatet” also have access to a heated swimming pool.

Is the swimming pool open to all guests?
The swimming pool in Storgata is only for the use of guests staying in the suites located by the garden, the Consulate and the Guesthouse.

If you are part of a larger group that has rented several suites including those by the garden, then all guests of the company can dispose of the garden and pool.

Do you have a bodyguard for the swimming pool?
We do not have a bodyguard, the swimming pool is used at your own risk and children must have a responsible adult with them when they go swimming.

Is it allowed to smoke in the hotel?
Smoking inside the suites is strictly prohibited, if we find that a guest has smoked in the suite, we charge the credit card with a fee of NOK 5,000 afterwards.

Smoking is allowed on your own patio by the suite, but please have respect for other guests who do not smoke. Cigarette butts must be placed in water before they are thrown away and must not be thrown to the ground.